Refund policy
At EXIT & BEYOND, every piece of jewelry is carefully selected and packaged with the highest standards of quality and hygiene in mind.
Our Policy
We have a strict no return and no refund policy.
Due to the nature of our products, all sales are final. We do not offer returns or refunds for any reason.
Why We Do Not Accept Returns
Hygiene & Health Standards
Jewelry, especially items such as earrings, are personal-use products that come into direct contact with the skin. For health and hygiene reasons, we cannot accept returned items.
Product Integrity
Once an item has been worn or handled, we cannot guarantee that it remains in its original condition.
Fairness to All Customers
This policy helps us maintain fairness, product quality, and the integrity of our brand.
Small Business Commitment
As a growing brand, this policy allows us to continue offering carefully curated jewelry while maintaining quality and affordability.
Damaged Or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- A clear photo of the issue
- A brief description of the problem
Depending on the situation, we may offer a replacement or store credit.
You can contact us at:
ayoubblara@gmail.com
IMPORTANT NOTES
• Sale items and gift cards are final sale.
• We do not accept returns due to change of mind or incorrect sizing choices.
• Please ensure your shipping information is correct before placing your order.
By placing an order with EXIT & BEYOND, you agree to this Return and Refund Policy.
Thank you for supporting EXIT & BEYOND.